Mehiläinen Helsinki Töölö · general practice appointment

In a multimorbid patient, an acute symptom is rarely isolated.

My clinical work in physician roles began part-time in 2010. After graduating as a licensed physician in 2012, I have done long-term geriatric-oriented medical work with older, multimorbid, home-care and home-hospital patients in several clinical settings, including Doctagon, Stella, Pihlajalinna and Mehiläinen. That background has trained me to interpret a new symptom in relation to function, medication, underlying disease and the patient’s ability to manage at home. This often matters even in a short appointment.

Allow enough time: a broad review of medication, function and several symptoms does not fit a standard short appointment. Choose a longer appointment where possible and bring an up-to-date medication list plus the most relevant previous test results and care summaries.

Medically reviewed 2 July 2026 · Markus Huotari, general practitioner

When should I book, call 116117 or call 112?

Book an appointment if

  • the situation is stable but symptoms, medication, function and chronic diseases need to be reviewed together
  • you need prioritisation and a concrete plan
  • the problem does not appear to be an emergency

Call 116117 if

  • an older person develops acute confusion, a fall with functional decline, feverish deterioration or suspected dehydration
  • there is chest pain, shortness of breath, one-sided neurological symptoms, or medication change with clear deterioration
  • coping at home deteriorates suddenly

Call 112 if

  • there is chest pain, severe shortness of breath, impaired consciousness, stroke-like symptoms or another emergency
  • general condition deteriorates rapidly or the person cannot stay awake
  • bleeding, pain or injury feels immediately life-threatening or function-threatening

This is not an emergency department. At the appointment the aim is to examine the situation and decide the next sensible step: self-care, medication, a minor procedure, tests or referral.

When is this the right appointment?

What is assessed during the visit?

  • what is new and what may be explained by existing disease
  • possible medication contribution
  • a sensible level of tests and further assessment
  • what needs to be done now and what can be monitored

Purpose of the appointment

For older and multimorbid patients, a symptom cannot be assessed separately from function, medication and chronic disease. The aim is to separate a new problem from the background situation and make a plan that is medically sound and practical.

Other appointment situations

Sources and review

What this page is based on

This page was written and reviewed by Markus Huotari, general practitioner. The content was checked on 2 July 2026 against the following source:

Book an appointment when you need a practical medical assessment.

Book a comprehensive assessment

Call 112 in a life-threatening emergency. For an urgent but non-life-threatening situation in Finland, contact Medical Helpline 116117.